Match score not available

Customer Service Associate (WFH)

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Graduation or 10+2 in any discipline, Excellent verbal and written English skills.

Key responsabilities:

  • Communicate clearly with customers
  • Provide efficient customer service
  • Manage sensitive cases
  • Meet performance metrics
Indian Occupation logo
Indian Occupation
2 - 10 Employees
See more Indian Occupation offers

Job description

Amazon Remote hiring for customer service associate work from home job any fresher and experience can apply

Summary of Responsibilities

  • Effectively communicate in a clear and professional manner at all times
  • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
  • Effectively manage sensitive cases by reporting up the escalation matrix
  • Demonstrate excellent time-management skills
  • Maintains or exceeds targeted performance metrics
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Job Qualification
Qualitative Requirements
Graduation/10 +2 in any specialization from a recognized university.
Excellent communication skills (written and verbal) in English language.
Ability to communicate correctly and clearly with all customers
Good comprehension skills – ability to clearly understand and state the issues customers present
Ability to concentrate – follow customer’s issues without distraction to resolution
Work successfully in a team environment as well as independently
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates an ability to successfully navigate websites
Self-disciplined, detail oriented and willing to work in night shifts
Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment

Interested Candidate share resume whatsapp no- 8826644292

Find more related jobs click here:

Job Category: BPO Customer Service
Job profile: Customer care executive
Job Type: Full Time Work from Home
Job Location: work from home
Company Name: Amazon
Experience: 0-8 years

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Detail Oriented
  • Teamwork
  • Adaptability
  • Self-Discipline

Customer Support Associate Related jobs