Manager, US Change Initiatives Business Effectiveness

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

We are seeking a dynamic and experienced leader for our US Change Initiatives Business Effectiveness team. This pivotal role will drive our change initiative prioritization and initiative intake process, oversee portfolio management, and spearhead process improvements, ensuring operational excellence and impactful change across the organization. This role will report the Director, US Change Administration and support the broader US Change Initiatives and Corporate Communications teams.   

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Create a strategic roadmap for US Change Initiatives Business Effectiveness team, including building a vision around ongoing improvements, integrating them into related bank processes
• Learn and maintain a comprehensive knowledge of bank’s applicable policies, processes, and procedures
• Lead the team that acts as a subject matter expert, guiding requesters and ensuring adherence for change initiative prioritization and approval processes
• Be an expert in ensuring necessary artifacts are complete and accurate as well as captured and maintained in required repositories
• Support the US Change Initiatives group with ongoing operations, including inventorying and maintaining documentation such as procedures, job descriptions, onboarding checklist, and shared presentations.
• Collaborate with Governance & Controls partners to ensure business line risk management practices are complete, comprehensive and adhered to.
• Organize, lead, or assist with key meetings for US Change Initiatives, such as Executive Steering Committee for Change Initiatives, group training forums, portfolio and change initiative oversight meetings, etc
• Identify opportunities and lead activities related to process improvement. Ensure proposed solutions are efficient, effective, and fit within required policy and standards requirements
• Work closely with Head of US Change Initiatives and Corporate Communication with ad hoc efforts and executive presentations
• Operate independently with high quality, detail-oriented work
• Drive high internal partner satisfaction though servant leadership, effective communication, and providing outstanding assistance

Who you are

• Effective leadership capabilities with strong people management and development skills
• Ability to influence key stakeholders through well-articulated strategies and benefit driven value statements
• Curious, creative thinker with a collaborative approach to problem-solving
• Strong interpersonal and communication skills - both written and oral. Ability to communicate complicated matters in a simple, structured way to senior management
• Proven ability to build collaborative relationships with key stakeholders across functions and borders
• Adapts well to fast-paced and changing environment.
• Promotes teamwork and creates focus around what is important, is approachable and viewed as a partner
• Minimum of 10 years prior Program and Project Management or related experience, in support of the financial services industry
• Strong knowledge and understanding of project management principles, methodologies, and best practices.
• Proficient in Microsoft Office
• College Degree required

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $145K - $170K for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Employment Type

Weekly Hours

Skills