Vendor Management Analyst

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

Etsy is seeking a Vendor Management Analyst to join our team and help manage administrative responsibilities that directly impact the productivity of our IT and Security teams leading to a positive impact on the enterprise organization.

Your primary responsibility is helping deliver value in the area of IT Procurement. The tools the IT and Security teams are responsible for are used everyday by Etsy employees. We’re looking for people who excel at working with others, challenge the status-quo, and are extraordinary problem-solvers. We value clear communication, honest feedback, and empathy for the users of our services.

This is a full-time position reporting to the Senior Engineering Manager, Engineering. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our  work modes and workplace safety policies here.

What’s this team like at Etsy?

This team is all about making things work smoothly behind the scenes, focusing on IT Procurement to support Etsy’s employees and operations. They’re collaborative, curious, and dedicated to improving processes, managing vendor relationships, contracts, and software licenses with care and creativity. With a strong customer-first mindset, they bring empathy, clear communication, and problem-solving skills to every challenge, always striving to make a positive impact.

What does the day-to-day look like?

• You will be responsible for vendor management, working with IT and Security leadership on items including issuing purchase orders, tracking vendor payments, and actively managing vendor relationships

• You will be responsible for helping to track IT and Security vendor contract lifecycles, vendor onboarding, POs, returns and credits. You will also be responsible for some AOP/budgeting management, setting vendor expectations, ensuring processes are efficient, and vendor offboarding

• You will assist with ordering, receiving, and tracking the procurement of new IT equipment and services, managing the administrative tasks in Coupa and Workday, and assisting the teams in IT with managing inventory

• You will track IT and Security software licenses and manage usage through the process of audits and license topoffs or reductions

• You will assist in creating documents on procedures, policies, technical instructions and other processes, especially as related to licensing and procurement

• You will assist in projects, both large and small, related to procurement (examples: implement a punch out system, move from lease to buy model, etc)

• This team performs all or a portion of these responsibilities to for Etsy’s House of Brands organization

• You will assist the IT and Security leadership teams’ ability to deliver, make a positive impact on the business, and solve business problems.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• You have experience with contracts, purchase orders, vendor management, and basic accounting.

• You’re creative, curious, and eager to learn.

• You have some experience with managing projects.

• You enjoy diving into new technologies and tools.

• You are a team player with a customer service mentality and actively collaborate with people around you to find solutions to problems.

• You use direct, empathetic, and clear communication.

• You believe in documentation and knowledge-sharing with others.

• You value improving workflow efficiency and believe in continuous improvement.

• Basic computer hardware knowledge (components, peripherals, troubleshooting).

• Basic computer software knowledge (productivity applications, Google Apps, OS navigation and installation, Chrome, Slack).

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.