Job description

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Senior Manager of Talent Management will have accountability for targeted talent identification (succession planning), talent management (cyclical performance) processes, and resources applied throughout all functions and levels. They continually seek new talent management approaches. They leverage the unique talents of PSPs and leaders as they play a pivotal role in identifying and implementing talent management tools and processes including; annual review cycles, talent discussions/calibration, succession planning, promotion processes, career models, and job architecture.

About this roll* (Responsibilities)

Monitor external trends on talent and develop leading-edge capabilities to apply and create the best talent management practices for Toast aligned with Toast’s business needs
Work with Sr Director of Talent Development, PLT, and Total Rewards to create a consistent talent review and succession planning process that gives all leaders line of sight into the health of the talent pipeline
Work with People Analytics to determine appropriate talent metrics
In partnership with PSPs and cross-functional COE partners, design and implement successful annual cycle processes and ensure a consistent year over year approach that becomes the DNA of Toast
Ensure that succession plans for our senior most leaders are in place
Design talent processes and solutions that scale and adapt to Toast’s evolving talent needs
Provide business requirements for enabling succession planning systems
Partner with Talent Operations to ensure delivery at scale

Do you have the right ingredients*? (Requirements)

Typically requires a minimum of 12 years of related experience in Talent Management, Performance Management and/or Talent Development with a Bachelor’s degree.
The ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
A track record in developing and implementing pragmatic and innovative Talent Management practices and solutions
Proven experience working highly cross-functionally to design and develop scaled performance systems
Proactive use of best practice & insight, keeping up to date with latest trends
Experience with Talent Management Systems and the ability to provide strong business requirements

Our Spread* of Total Rewards:

Flexible paid time off
Sabbatical opportunity after five years
Professional development reimbursement program
Commitment to employee wellbeing through resources such as a quarterly wellness stipend and mental health benefits
Parental leave
Various peer and company recognition programs
401(k) and matching
Core health and welfare benefits including medical, dental, & vision coverage
Employee stock purchase plan
Subsidized backup childcare

*We love a great bread/food pun

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$132,000—$211,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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