Senior Business Analyst (eCommerce & Russian speaker)

👋🏼 We're Nagarro.

We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

We are seeking a highly skilled Senior Business Analyst who is a native Russian speaker, fluent in English, with extensive experience in the eCommerce domain.

Key Responsibilities:

• Business Analysis:
  • Collaborate with stakeholders to gather and document business requirements, user stories, and process flows.
  • Translate business needs into functional and technical specifications for eCommerce solutions.
  • Analyze and map business processes, identifying gaps and opportunities for improvement.
• eCommerce Expertise:
  • Lead the design and implementation of eCommerce solutions, ensuring alignment with business goals and technical requirements.
  • Serve as the subject matter expert for eCommerce-related issues, providing recommendations and best practices.
  • Collaborate with the development team to ensure the platform meets functional and performance requirements.
• Stakeholder Management:
  • Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution.
  • Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes.
• Project Support:
  • Assist in project planning, task prioritization, and timeline management.
  • Ensure project deliverables are completed within scope, time, and budget.
  • Participate in testing, validation, and go-live activities for the eCommerce platform.
• Communication and Documentation:
  • Maintain clear and concise communication with stakeholders in both Russian and English.
  • Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans.

• Native Russian speaker with full professional proficiency in English (both written and verbal).
  • Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains.
  • Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects.
• Technical Skills:
  • Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys.
  • Familiarity with system integration methods such as REST APIs, web services, and third-party plugins.
• Soft Skills:
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions.
  • Ability to work independently, as well as collaborate effectively in a team environment.

Preferred Qualifications: 

• Familiarity with Agile and Scrum methodologies.
• Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus.
• Previous experience working in global, distributed teams.