Family Services Specialist I/II

Family Services Specialist I/II

This position is located in Tulsa, Oklahoma.

This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.

Annual Salary:

• Level I  H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I: 

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 

Job Responsibilities

• Manages a caseload and provides services for individuals and their families.
• Evaluates the needs of individuals and families and make referrals to community resources.
• Assesses the needs of individuals and determines eligibility for specific programs.
• Interviews clients by phone or in an office setting.
• Compiles data, complete documentation, and enters data electronically to determine eligibility. 
• Participates in individual and staff conferences and committee work as assigned. 
• Must attend all mandatory training associated with the position.
• Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.

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If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 24-BC284

83004209/JR38043