Account Manager

Territory: Central & Eastern Finland. Preferred place to live is Mikkeli-Kuopio-Joensuu area.

Role Purpose:
To maintain and maximise business opportunities across the full customer mix within the specified territory to ensure business growth in line with European and Country strategy.

Accountabilities

• Develop and implement an area specific business development plan in order to proactively identify and target agreed growth and development opportunities.
• Maintain and develop relationships with existing & potential customers at all levels of the customer hierarchy, in order to provide support and develop awareness of the benefits and uniqueness of Interface’s products, services and offers/campaigns, and identify decision makers.
• Develop and implement plans and actions for identifying or reactivating customers and setting up new accounts
• Identify, monitor, report and record all sales opportunities in SalesForce (CRM) so that they may be converted into sales, to maintain and improve market share.  
• Collaborate with colleagues with integrity on projects which are interconnected across territory lines, support each other and communicate proactively to ensure Interface is in the best position to win business.
• Sell and influence the sale of Interface products and services within pricing guidelines and monitor sales levels to ensure business mix whilst ensuring billings targets are reached or exceeded.
• Identify market and competitor information and feedback to the business in order to ensure market requirements and competitor developments are incorporated into marketing and NPD plans.
• Understand customer requirements for sustainability in order to spot opportunities for the sale of sustainable products and services and engage customers with our mission.
• Complete administration on time so that accurate analysis reports can be prepared for use in measurement of progress and forward planning.

Scale & Scope  of the role

• Territory: Central & Eastern Finland
• Projects with long lead times, typically up to 18 months
• Mixed customer base (Contractors, Specifiers, End User, Main Contractors, Project Managers)
• Account base specified by geography or customer type
• Product Mix – rubber

Knowledge, Skills and Experience

• Experience in project business and solution selling.
• Interest and feeling for a technical design product.
• Strong drive to get things done and to close the deals.
• Experienced in working within a competitive environment,
• Proven track record within the customer group and knowledge of the construction market.
• Analytical skills and familiar with interpreting facts and figures.
• Knowledge of CRM system is an advantage.
• Excellent communication skills in Finnish and English. Knowledge in Swedish is an advantage.
• Ability to travel in the region as required.