Store Manager

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

The role

We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through efficient supervision, goal setting and phenomenal customer service.

A typical day

• Your primary daily interactions will be with Freedom Mobile customers and your team! As a Store Manager, you will…
• • Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development
• • Provide frequent coaching and mentoring to ensure the success of each employee and the team
• • Empower your employees to perform to the best of their abilities in creative and engaging ways
• • Set clear objectives, give direction and take corrective action as part of effective performance management with a commitment to improvement
• • Take ownership for resolving all customer issues, with the ability to take swift and appropriate action in order to retain customers
• • Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff
• • Ensure efficient store operations through effective scheduling and recruitment

Your skills/experience

• • SETTING PERFORMANCE DIRECTION: Translating broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action.
• • INSPIRING OTHERS: Creating a team environment where everyone wants to do their best and deliver results.
• • DELEGATING: Broadly sharing responsibility and accountability of both routine and important tasks and decisions.
• • DEVELOPING AND MENTORING OTHERS: Having awareness of each person's career goals; hold development discussions and provide challenging tasks and assignments to promote development
• • HOLDING PEOPLE ACCOUNTABLE: Supervising progress and results; give feedback effectively and make tough decisions when appropriate.

• Minimum 2-3 years of progressive retail experience in a management role
• Previous experience in the wireless industry is preferred
• Post-secondary diploma/degree an asset

• Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position). 
• Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
• Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
• Take advantage in participating in the Store Manager Monthly Bonus Performance Program.
• Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
• Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness !

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.