Application Packaging Specialist II

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and excel, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.

We are looking for an Application Packaging Specialist to join our IT team. The candidate will be responsible for packaging, deploying, and maintaining applications using SCCM, Intune, and Patch My PC. We are looking for a deep understanding of application lifecycle management, software distribution, and patch management.

You will report to the Desktop Operations Manager

Responsibilities:

• Application Packaging: Create, test, and deploy application packages using SCCM and Intune.
• Patch Management: Utilize Patch My PC to automate third-party application updates and ensure systems are up-to-date and secure.
• Software Deployment: Manage the end-to-end software deployment process, including release, distribution, and troubleshooting.
• Compliance and Security: Ensure all applications and patches comply with security policies and standards.
• Documentation: Maintain detailed documentation of application packaging processes, deployment procedures, and troubleshooting steps.
• Collaboration: Work closely with IT teams, developers, and end-users to gather requirements and ensure successful application deployments.
• Support: You will provide technical support for application packaging and deployment issues.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in application packaging and deployment using SCCM and Intune.
• Proficiency in SCCM and Intune for application packaging and deployment.
• Experience with Patch My PC for third-party patch management.
• Experience with Windows operating systems and software installation processes.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple tasks simultaneously.

Beneficial qualifications

• Experience with scripting languages such as PowerShell.
• Knowledge of software distribution and patch management best practices.
• Certifications in SCCM, Intune, or related technologies.

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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