Director of Partnerships

About The Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open new channels and markets. As a member of the Partnerships team, it will be your responsibility identify, develop and growth strategic partnerships with national providers. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Identify, negotiate, and implement strategic partnership with other national providers (health systems, national outpatient providers, national high-acuity behavioral health facilities)
• Develop and execute a comprehensive prospecting strategy to generate new business opportunities through various channels including cold outreach, referrals, email campaigns, and networking events
• Cultivate a deep understanding of the products and capabilities of both Charlie Health and potential partners to identify opportunities to create mutual value for both parties
• Project manage the partnership funnel including scoping, contracting, and program design
• Partner with internal teams to ensure partnerships are properly implemented and processes / operations are set up to drive a successful partnership
• Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus
• Utilize CRM tools such as Salesforce to accurately track partnership activities, communication, and market data
• Establish key performance indicators (KPIs) to measure the success of partnership initiatives. Track and analyze performance metrics to evaluate the effectiveness of partnerships and identify areas for optimization and improvement
• Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners
• Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as needed

Requirements

• 10+ years of business development experience, including 3+ years of experience in sales leadership
• 5+ years of experience in behavioral health or healthcare strongly preferred
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B setting
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally 2+ weeks per month for meetings with potential partners
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. 

-HYBRID