Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Senior Manager, Cyber Operations
About the Role:
We are actively seeking an accomplished and strategic leader and cyber defense professional to lead the CISO Security Operations Detection Engineering team. In this position, you will be responsible for the design and implement roadmaps for detection engineering, security response and automation. This position will report directly to the Sr. Director, CISO Security Operations. As the leader of the Detection Engineering team, you will shape the vision, development, and execution of our security strategies. This is a hands-on role that will drive and lead security efforts and initiatives; and enhance SecOps monitoring, investigation, and response. Additionally, you will provide both direct and indirect leadership, mentorship, security education and technical direction for a diverse group of security professionals.
Responsibilities:
- Develop and execute a comprehensive security strategy aligned with organizational objectives.
- Develop, maintain, and clearly document custom detection queries/rules, data models, threat models, workflows, and processes.
- Design and build effective detection rules, models, and use cases to help shorten the mean time to respond.
- Providing Tier-3 incident response support to the SOC.
- Partner with Security Engineers to implement and improve technology and process to enhance CSIRT monitoring, investigation, and response.
- Provide leadership and mentorship to establish and maintain high-performance teams.
- Cultivate a culture of continuous learning and professional development within for your team.
- Improve processes internal and external processes to increase team performance and efficiency.
- Develop KPI and metrics to measure team performance.
- Foster collaboration with cross-functional teams to seamlessly integrate security into every facet of the organization.
- Effectively communicate security strategies and updates to stakeholders, fostering a shared understanding of the pivotal role security plays.
Expectations:
- Be a good fit for our growing and expanding Security Operations team that is reinventing itself as a key player in both our technology and application support teams.
- Need to be able to communicate, collaborate and set achievable security projects, programs and targets while understanding business constraints.
- Come from an information security or threat management background with a proven background of moving security objectives successfully in a matrixed organization.
- A bridge between different personnel in different teams or departments and helps them all understand and work collaboratively for the greater good of security.
- Despite the global distributed nature of your team, you will work within in a tightly knit, highly functioning CISO unit.
Qualifications:
- A proven track record in leadership roles within security operations.
- Experienced with Python scripting language or similar languages for integrations and automation.
- Exceptional strategic thinking capabilities, translating strategies seamlessly into actionable plans.
- Hands-on experience across a spectrum of security technologies, encompassing SIEM and SOAR platforms.
- Robust technical expertise in network security, endpoint protection, and cloud security.
- Comprehensive knowledge of industry standards and best practices.
- Excellent communication and interpersonal skills.
- Five years’ experience of leading or working with a team of security professionals to drive security-based outcomes.
- Minimum of five years’ experience with information security and data privacy governance.
- Minimum of five years’ experience with security operations and forensic processes
- Familiar with third party risk controls and frameworks. (NIST, ISO, PCI, HIPAA or CIS controls and benchmarks)
- Experience working with and communication to senior and executive management.
- Comfortable speaking with clients and managing external auditors when required.
- Ability to communicate complex concepts to both technical and non-technical colleagues
- Strong project management skills and ability to sequence and prioritize complex tasks
- Previous system administration or network engineering experience a plus
- IT Security Certifications a plus - such CISSP, CISM, CRISC, CISA
- Travel - up to 10 percent
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your work day.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
- Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $130,000-$150,000.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
