Job Description:
NetImpact Strategies has an opportunity for a Program Manager to join our talented Professional Services team. The successful candidate will work directly with federal-civilian government customers to ensure deliverables fall within the applicable scope, budget and timeframe, and coordinate with other internal departments and contractors to ensure all aspects of the program are being delivered with the highest quality. This is a fully remote job.
Responsibilities
- Provides overall management and oversight to a multi-disciplined team to deliver IT operations services and support.
- Works closely with team members and clients to understand the vision and goals of the client and to recommend and deliver cost effective, efficient, and productive solutions and work products.
- Proactively engages with contract leadership to successfully manage contract support resources against client needs.
- Serves as a trusted partner to clients by anticipating needs, developing whitepapers to outline emerging legislation and highlight impacts to operations, and providing recommendations for program improvements to reduce overall costs and increase effectiveness/efficiency of program performance.
- Directly responsible for project team resource management including staffing, retention, training, goal setting, performance, and availability.
- Develops and maintains integrated master schedule (IMS) to plan, manage, monitor, and achieve program activities and milestones, providing transparency to government leadership and ensuring alignment with client priorities and contract deliverables.
- Responsible for identifying risks and issues, as well as mitigation and resolution plans for impacts to program delivery and performance.
- Develops and delivers reports in alignment with client needs and participates in recurring and ad-hoc meetings with the team and clients to ensure high level of communications across task areas, with team members, and clients.
- Works collaboratively with key stakeholders and other contractors to facilitate the delivery of work products and services on time, within budget and scope.
- Supports program management related data calls from oversight groups within the agency, and other external federal agencies, as needed.
- Develops and maintains comprehensive documentation and project deliverables.
- Ensures scope, cost, schedule, performance, and quality metrics are met or exceeded.
Qualifications:
Required
- BA/BS degree in Business, Technology, or related field
- 7+ years of experience in IT project/program management
- U.S. Citizenship is required
- Ability to obtain a Public Trust clearance
- Experience in management and direction of large, cross-functional programmatic and technical teams
- Strong ability to anticipate client needs, serve as a trusted partner, and make recommendations for improvement
- Excellent presentation and communication skills in both oral and written form
- Ability to manage dynamic deadlines and adaptability to shifting priorities
- Ability to effectively coordinate and collaborate with clients
- Ability to balance client needs and level set expectations based on team capacity
- Attention to detail and maintaining proactive communication
- Excellent problem-solving and analytical abilities
- Strong customer service and interpersonal skills
- Experience leading multiple Agile software development scrum teams
- Exceptional leadership, time management, facilitation, and organizational skills.
- Excellent communication, problem solving, conflict/resolution management, active listening, time management, and interpersonal skills required.
- Excellent written and oral communication skills.
- Proficient using MS Office.
- PMI PMP, PMI ACP, AWS, SAFe, DevSecOps certifications a plus.
- Working understanding of Platform Administration, Atlassian, Microsoft SharePoint/Power Apps, UI/UX preferred
- Working understanding of Cloud technologies such as AWS.
- Working understanding of IaaS, PaaS, and SaaS based systems.
Preferred
- Federal Consulting Industry Experience Preferred
#LI-Remote
About Us:
Perks of working at NetImpact Strategies
- Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
- Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
- Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
- Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!
- Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet
ABOUT US
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").
