Agent will be a key member of the inbound contact center who will be
responsible for taking inbound calls and completing outbound calls while
listening to the callers needs and working to fulfill the appropriate
sales opportunity for that caller to ensure retention. Agent will be
responsible for fostering customer relationships by building rapport
with the callers and creating a positive customer experience for each
caller. A combination of being an active listener, articulate, product
and sales-oriented, and possessing the ability to communicate plan
information clearly will make an ideal candidate
Essential Responsibilities and Deliverables
Critical Working Relationships
Qualifications, Knowledge, and Skills
Experience/Knowledge/Skills:
Measures of Performance
Personal Attributes
Sumsub
SRR Group
SRR Group
Mass Markets
AMME CONSULTORIA