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Customer Service Representative (Earn Php 22,000 Salary Package)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

At least Senior HS or HS Grad, Able to work in shifting schedule, Advanced computer knowledge, 18 years old and above, Must have NBI Clearance.

Key responsabilities:

  • Navigate computer systems to resolve inquiries
  • Enhance customer relationships for loyalty
  • Document customer accounts before calls
  • Sell, cross-sell, and upsell products
Quantrics Enterprises Inc. logo
Quantrics Enterprises Inc. XLarge https://quantrics.com/
5001 - 10000 Employees
See more Quantrics Enterprises Inc. offers

Job description

Overview:

Care – Customer Service Representative 

A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services. 

Responsibilities:

What you’ll be doing: 

  • Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries. 
  • Enhance customer relationships and contribute to building customer loyalty.  
  • Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.  
  • Sell, cross sell, and upsell the best communication products and services in the market.
Qualifications:

What we’re looking for: 

  • Ability to work in shifting schedule
  • Willing to work in Taytay, Rizal.
  • At least Senior HS or HS Grad (old curriculum) 
  • Advance computer knowledge and a great multi-tasker 
  • Must have NBI Clearance prior to Job Offer 
  • Excellent interpersonal skills 
  • Must be at least 18 years old and above.

  

A Glimpse of what awaits you: 

  • Earn as much as Php 22,000 Salary Package + Quarterly Salary Increase*
  • Hybrid or Work from Home (performance-based arrangements are made after probationary period)
  • HMO with 2 FREE Dependents 
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
  • Life and Accident Insurance – Day 1 
  • Optical, Medicine, and Mental Health Reimbursement 
  • 6 Months Paid Maternity Leave with Cash Assistance and competitive Paid Paternity Leave

 

You may also walk in to apply!   

Monday-Saturday, 9am-5pm.

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

 
DISCLAIMER: FOR POOLING.

Site located at: Recruitment Center in  Taytay: Ground Floor, SM Taytay IT Business Park Manila East Rd., Taytay, Rizal (Besides Anytime Fitness)

  

Take your journey to the next level!  

Tip: Don't forget your Valid ID & Resume 

TARA NA SA Q!  

 

 

*Terms and conditions apply. 

#callcenterhiring

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Problem Solving
  • Multitasking
  • Sales Acumen
  • Customer Service
  • Verbal Communication Skills
  • Social Skills

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