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Sr Technical Operations Training & Support

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s Degree in Engineering or Pharmaceutical Technology/Chemistry, 8+ years experience in sterile injectable manufacturing, Experience acting as a Trainer or presenter at industry events, Proficiency in English; Italian or German preferred, Strong skills in Microsoft Office and CRM software.

Key responsabilities:

  • Develop effective training solutions for technical knowledge gaps
  • Support new plant start-up and process implementation
  • Offer mentorship in problem-solving and preventive measures
  • Advise on technological investments in the network
  • Collaborate with Global teams for standard methods exchange
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Thermo Fisher Scientific Large https://www.thermofisher.com/
10001 Employees
HQ: Waltham
See more Thermo Fisher Scientific offers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office

Position Summary:

Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manufacturing of sterile injectable products. As a member of the Technical Trainer Team, you will collaborate with machinery suppliers and colleagues across our global Drug Product network. This role supports the sterile drug product network globally and reports into the Technical Operations Lead, Drug Product Division.

In this role, you will undergo an immersive technical training program lasting approximately 18 months. This program will provide outstanding exposure to our core processes, technologies, and equipment, allowing you to develop in-depth technical knowledge on sterile product manufacturing. You will work alongside colleagues at our Thermo Fisher sites and SME at our suppliers' facilities, gaining invaluable on-the-job professional development. Additionally, you will have access to formal learning sessions, mentoring from Subject Matter Experts, and introduction to Practical Process Improvement (PPI) methodology. You will also have the opportunity to collaborate with our global network of Technical Training leaders across our Pharma Services organization.

Key Responsibilities:

Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps.

Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and customers.

Offer mentorship and supervision in addressing field problems, implementing corrective measures, and exchanging valuable insights to prevent future occurrences.

Act as an advisor regarding technological investments and development in the network.

Collaborate with Global Operational and Engineering teams to establish and exchange widely accepted methods, promoting a productive network for addressing equipment/process challenges.

Continuously upgrade your own and collective knowledge through attendance at key symposia, professional organizations, and discussion groups in the industry.

Requirements:

Availability to travel up to 50% of the time to both suppliers' and Thermo Fisher facilities globally.

Intensity, commitment to solving technical challenges in a dynamic environment.

Analytical and hands-on mentality combined with a passion for high-end technology and processes.

Proficient in English (verbal and written).

Passionate about continuous learning and skilled at understanding how others learn, committed to elevating collective knowledge through on-the-job coaching, classroom, and virtual training.

Strong social skills.

Ability to create out-of-the-box solutions .

Strong proficiency in Microsoft Office suite (Word, Excel), CRM software, and internet tools.

Must have:

  • Bachelor’s Degree in Engineering (electrical/mechanical/automation/mechatronic) or Pharmaceutical Technology/Chemistry required. Equivalent job related experience might be assessed.
  • 8+ years professional experience in areas such as equipment maintenance/process & equipment engineering within sterile injectables manufacturing sites required
  • Experience with PFS and/or vials highly preferred
  • Experience in acting as a Trainer in a technical environment and/or presenting at industry symposia required
  • Fluency in English required. Fluency in Italian and/or German highly preferred.

Locations:

  • Sterile DPD Sites (EU sites preferred)
  • Italy: Bologna area, Milan Area, Veneto Area
  • Germany: Munich Area, Stuttgart Area

Selected candidates may work remotely or at one of our Thermo Fisher sites in Europe, with the requirement of travelling extensively/for longer periods (up to few consecutive) weeks) to both supplier and Thermo Fisher facilities

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Biotech: Biology + Technology
Spoken language(s):
EnglishEnglishItalianGerman
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Adaptability
  • Analytical Thinking
  • Mentorship
  • Microsoft Office
  • Social Skills

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