Teleperformance Customer Service Associate Chat process hiring open any graduate candidate can apply Work from Home Check all details and apply direct on company without any third-party role.
Note: *Interested Candidate only Apply on Provide form link
Key Responsibilities and Accountabilities:
Chat Service
Proactively keeps up to date on new procedures.
Complete understanding of the platform and sensitive towards customer resolution
Complete ability and empowerment to provide end to end resolution (including online and offline if required)
Focus on achieving first time right (FTR) for all the handled queries, complaints, and requests
Ability to find an effective solution in a simple and clear manner. Should proactively keep the customers and stakeholders informed about the issue and take corrective actions accordingly
To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight
Communication
Proven ability to communicate with customers
Stay closely involved with operations
Education
Graduate from any recognized university.
Work Experience
Freshers
Understanding & Knowledge of Voice & Non-Voice Customer Service
Technical Skills:
Knowledge of MS Office
Competencies and Specific Skills:
Knowledge of MS Office
Communication Skill (Oral and Written)
Problem Solving Skills
Social Media Knowledge
Interpersonal Skills
Creativity
How To Apply:
Interested Candidates click on this link and Click Here
Apply Here
Note: *Interested Candidate only Apply on Provide link
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