Job Title: Claims Adjuster
Job Description
This role processes non-complex, non-technical claim related activities within established quality, productivity, and process standards on specific losses as directed by management or a claim adjuster. The individual handles a single line of claims or a combination of claims from different segments. The individual is also expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention. Key Responsibilities:
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
- Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
- Retrieves, prints, faxes, or mails supporting documentation to vendors or others as needed. Receives, screens, and routes incoming telephone calls and other electronic correspondence
- Generates and sends appropriate forms to insured/claimant for completion
- Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties Supervisory Responsibilities: This job does not have supervisory duties Preferred Qualifications: Education and Experience
- College degree or equivalent experience
- Previous experience in either customer service and/or a related professional work environment preferred Certificates, Licenses, Registrations
- None Functional Skills
- Good organization skills with timely follow-up skills
- Good oral and written communication skills
- Knowledge of Excel and Word
Hard Skills
- 1-2 years of claims adjusting experience
- Auto experience
- Knowledge of NJ PIP Laws
Soft Skills
- Good organization skills with timely follow-up skills
- Good oral and written communication skills
Job Type
This is a contract position with a duration of 6 Month(s).
Work Site
This is a fully remote position.
Work Environment
7:30 - 4:00 OR 8:00 - 4:30 OR 8:30 - 5:00 EST
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
