Offer summary
Qualifications:
Fluent in Dutch and English, 1+ years OPI/VRI experience, Good knowledge of medical terminology, High school diploma in native language, International healthcare certifications are a plus.
Key responsabilities:
- Answer calls professionally and follow code of conduct
- Keep notes during calls, using industry-specific vocabulary
- Provide accurate and complete message rendering
- Facilitate communication for Limited English Proficient clients
- Participate in internal training and report to team leader