Strategic Sourcing Manager

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The scope of Strategic Sourcing Manager is to provide value (e.g. hitting annual savings targets, reducing contractual risk, and meet stakeholder requirements) while building strong relationships with their internal business units and drive enterprise-wide sourcing, category management, and contract negotiation. This role will be an individual contributor on the Software Sourcing Team managing their work stream and supplier contracts from cradle to grave. Individuals successful in this role will be able to navigate sourcing processes with a sense of urgency, curate new strategies for vendor engagement, renewal processing, and stakeholder enablement, as well as achieve department and company-wide KPIs.

• 5+ years of experience in technology sourcing with a focus on Software in a high growth, dynamic environment
• Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
• Ability to spot trends in data and present findings in a clear/concise manner to stakeholders/leadership
• Excellent negotiation skills and the ability to cultivate and maintain strong internal and external relationships at all levels
• Be a proven creative thinker with a problem-solving approach to implement solutions at scale
• Working knowledge of sourcing processes, methodologies, and approaches
• Exhibit strong analytical, conceptual thinking, strategic planning, and execution skills.
• Have an excellent track record of establishing relationships, influencing, and negotiating competing priorities among business partners
• Can-do mentality and ability to work independently
• Proficiency in productivity software such as Microsoft Word, Excel, and PowerPoint

For positions in California (outside of the Bay Area), we offer a base pay of $107,400 - $187,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas 

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer 

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations 

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations 

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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