Offer summary

Qualifications:

Bachelor's degree preferred or equivalent experience, 1 administrative/customer service experience required, Prior experience in higher education preferred, Strong verbal, organizational, written skills, Proficient in Microsoft Office and database systems.

Key responsabilities:

Process student applications and changes

Review transcripts and prepare documentation

Handle incoming calls and email inquiries

Organize documents and prepare for audits

Perform additional duties as assigned

Job description

Company Description

About Ross University School of Veterinary Medicine

Ross University School of Veterinary Medicine (RUSVM), an Adtalem Global Education institution, prepares students to become veterinary leaders by drawing connections among animals, people and the planet, as a member of the One Health Initiative. RUSVM offers research programs focused on emerging infectious and zoonotic diseases, conservation medicine and ecosystem health. RUSVM has graduated more than 6,000 students and offers postgraduate master’s, PhD, and Doctor of Veterinary Medicine (DVM) programs accredited by the St. Christopher & Nevis Accreditation Board and the American Veterinary Medical Association Council on Education. RUSVM is located on St. Kitts and includes the Ross University Veterinary Clinic, accredited by the American Animal Hospital Association.

Visit veterinary.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.

Job Description

Opportunity at a Glance
The Admissions Coordinator works under moderate supervision in performing a variety of administrative tasks that require a degree of independent judgment and discretion in processing. Perform tasks in support of admissions activities that include drafting correspondences and memos, scheduling appointments, processing applications, providing good customer service via email and phone calls, handling faxes, filing, operating office equipment and utilize Internet applications and student databases.

Responsibilities

Data entry of student information from application into student database.
Processes changes in applicant status and updates documents in student database.
Reviews transcripts for applicants and prepares grade calculation sheets for assigned group of applicants.
Follow up with applicants/Sr. Admissions Coordinator as necessary to move them forward in the admissions process.
Receives incoming calls from applicants; provides detailed information about the application process to applicants, refer and escalate calls as appropriate.
Speaks well and communicates effectively in all responses.
Works with incoming mail by opening, sorting, and distributing as needed.
Monitors and replies to incoming email inquiries in department shared email box.
Organize documents in ImageNow.
Prepare student files for audit process. Responsible for completely file audit at the end of every semester.
Completes other duties as business needs arise.
Performs other duties as assigned.
Complies with all policies and standards.

Qualifications

Bachelor's degree preferred. In lieu of a bachelor's degree, 5 or more years of relevant experience will be required
1 administrative/customer service experience in a professional work environment required
Prior experience working in an institution of higher education preferred
Strong verbal, organizational, written and professional telephone skills with customer service focus
Must be a quick learner in a fast-paced office environment
Demonstrated accuracy in filing and data entry using multiple student database systems
Knowledgeable of all Microsoft Office products, Outlook and Internet applications
Shows eagerness and willingness to assume new responsibilities
Ability to travel locally on occasion to support information seminars as needed

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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