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Campaign Execution Specialist

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

At least 1 year experience in iGaming, Experience with CRM tools is a plus, Fluency in English and Portuguese, Passion for sports and online gaming.

Key responsabilities:

  • Manage customer queries about promotions
  • Handle complaints and provide solutions
  • Monitor and evaluate customer activity
  • Deliver marketing campaigns through tools
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Pacifica Continental SME https://pacificacontinental.com/
51 - 200 Employees
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Job description

Our client, a sports gaming house is looking for a Campaign Execution Specialist, where his role will be:

 

Key Responsibilities:

  • Deal directly & manage effectively all customer queries regarding promotions & bonuses
  • Handle complaints and provide solutions related to bonuses
  • Monitor and evaluate the activity of customers
  • Provide accurate information regarding company's promotions
  • Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools

 

Qualification Requirements:

  • At least 1 year of prior experience in a similar role within the iGaming industry
  • Experience in using CRM tools/ campaigns is a plus
  • Passion about sports and good understanding of online gaming products
  • Excellent communication and a team working spirit
  • Fluency in both English and Portuguese language
  • Flexibility to work on shift rotation 24/7

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
EnglishEnglishPortuguese
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Physical Flexibility
  • Communication
  • Customer Service
  • Teamwork

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