Offer summary
Qualifications:
3-5 years of Microsoft Exchange experience, Knowledge of Exchange 2016 - 2019 and Online, Experience with PowerShell scripting, Familiarity with Windows Server, Understanding of ITIL for operations.Key responsabilities:
- Resolve Exchange backend incidents and outages
- Manage incident, problem, and change requests
- Troubleshoot and analyze root causes
- Maintain knowledge database and Kanban entries
- Collaborate with technical and non-technical teams