Senior Technical Program Manager

ZoomInfo is actively seeking a seasoned Technical Program Manager to join our Enterprise Engineering Programs team. In this technical program manager role, you will play a pivotal role in driving the success of the engineering projects and technical solution development. Your responsibilities will encompass overseeing the entire project life cycle, from strategic planning to execution and delivery. 

As a Technical Program Manager at Zoominfo,  you will have a strong focus on delivering high quality outcomes .  This includes influencing the strategy, defining roadmaps, and planning and executing initiatives to achieve results. We are seeking an individual passionate about delivering top-notch technical solutions that enable businesses to fully leverage the latest enterprise technologies, ultimately driving corporate objectives  and delivering a superb customer experience.

What You'll Do:

• Strategic Program Leadership: Lead the strategic planning and execution of technical programs, ensuring they align with organizational goals.  
• Goal setting and Metrics: Establish measurable and realistic project goals and objectives.  Define key performance indicators (KPIs) and metrics to assess project progress and success.
• Project Leadership: Lead and inspire cross functional engineering teams to successfully deliver project on time, within scope, and within budget
• Project Management:  Create and maintain detailed project plans, schedule, and status reports.  Proactively identify and mitigate risks to delivery and manage dependencies throughout the project
• Execution excellence:  Lead the project team in the effective and efficient execution of tasks. Implement project management best practices to ensure high quality and timely deliverables
• Engineering Engagement: Support engineering managers in the CIO/CTO group by driving roadmap prioritization and execution, and facilitating tight collaboration 
• Communication:  Foster clear communication channels among team members, stakeholders, and other relevant parties. Ensure that information flows smoothly between different teams and departments
• Quality Assurance: Implement and oversee processes and practices to ensure the delivery of high-quality products or services.  Monitor and enforce quality standards throughout the project lifecycle.  
• Stakeholder Collaboration: Collaborate with key stakeholders, including cross functional engineering teams, business leaders, and customers, to gather insights and feedback, fostering strong relationships and alignment.
• Post Implementation Analysis:  Conduct thorough post-implementation review to evaluate project outcomes against initial goals. Capture lessons learned and apply insights to future projects 
• Continuous improvement:  Implement a culture of continuous improvement, encouraging feedback and learning from past experiences.  Evaluate processes and workflows to identify areas for optimization

What You'll Bring:

• Bachelor's or Master’s degree in STEM field 
• 7+ years of relevant experience in technical program management in a SaaS/BtB environment with a track record of successful project deliveries and implementation
• Strong cross functional influence and leadership skills with experience in managing large cross functional teams 
• Domain expertise in scalable enterprise cloud architecture, application integration, and core IT technology components in a SaaS environment; ITIL Framework, SaaS architecture, IT Security & EndPoint Mgmt  
• Expertise in using Atlassian Suite of Products including JIRA, Confluence etc to manage backlog and development progress 
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyze data, trends, and user feedback to make informed decisions - proficiency with Lookers, Tableau, and/or 
• Customer-focused mindset and commitment to delivering value to end-users and the business.
• Strategic thinking with a passion for innovation and technology.
• Strong work ethics and commitment to owning and driving the success of the project using well-defined metrics

• Opportunity to lead the key engineering initiatives for business priorities
• Significant leadership growth potential on a talented TPM team
• Chance to have a broad business impact by enabling key engineering priorities 
• Competitive compensation, including stock options
• Bright, motivated teammates in a fast-paced, high-growth SaaS company
• Incredibly strong onboarding program - be set up for success in your first 90 days
• Ongoing training to help you grow
• Market leading product offering (check our our long list of G2 awards)
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more!

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