Offer summary
Qualifications:
Proficient in Windows Suite (Excel, Word, PowerPoint), Fluent in English (written and spoken), Minimum 1 year in customer relations.Key responsabilities:
- Handle complex customer requests efficiently.
- Analyze client documents to propose solutions in accordance with Europcar procedures.
- Ensure traceability of requests in management tools.
- Collaborate with teams for effective request handling.
- Participate in improving procedures and employee training.