Technical Hardware Manager (OTC) - REF3141V

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

The Unit Cloud Services operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Are you passionate about technology and hardware? We share your enthusiasm! At Open Telekom Cloud, we're seeking a dynamic Technical Hardware Manager to join our team. In this role, you'll take charge of managing our third-party hardware portfolio from the outset. You'll play a pivotal role in defining and executing our hardware strategy, ensuring efficient operations, and supporting key customer projects.

You can expect upcoming tasks:

• Define 3rd party hardware roadmap together with Product Managers of corresponding squads (compute, storage, network)
• Aggregate demand of hardware and define execution plan for 3rd party hardware together with capacity management
• Define & maintain RMA and spare part management concept and -process rollout to the respective domain teams
• Operate the 3rd party hardware supply chain: Capex Planning, Request for proposal, align on hardware specification, setup & execute shopping cards
• Rolling forecast planning (upcoming 12 month): FC0 + capex request operation
• Define & operate a 3rd party hardware dashboard with reflective KPI’s, reporting on critical customer situation and define available spare capacity of 3rd party hardware
• Support Product Managers in developing lifecycle of hardware related services (Compute, Storage, Network)
• Contribute to key customer projects with 3rd party hardware related topics (capacities, cost cases)
• Support deep dive meetings with supplier in respect to revenue share related analyses and contribute to controlling related processes

Stakeholder & peers

• Product Owners from the teams operating the layer above: Compute, Storage, Network
• Hardware suppliers: i.e. Oracle, HPE, Dell, Lenovo
• Management roles, Product-Managers and Capacity Manager
• Partner-Management
• Platform architects & Asset managers
• Huawei as supplier and BuyIn as procurement department
• Controlling

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Supply Chain Management, or a related field.
• 5+ years of professional experience in hardware management, supply chain operations, or related fields.
• Strong understanding of hardware lifecycle management, including RMA and spare part management.
• Proficiency in Capex planning, Request for Proposal (RFP) processes, and hardware specification alignment.
• Experience in operating third-party hardware supply chains and procurement processes.
• Expertise in rolling forecast planning and capex request operations.
• Proven ability to aggregate hardware demand and define execution plans in collaboration with capacity management.
• Competence in defining and operating dashboards with KPIs to monitor hardware supply chain performance.
• Strong analytical skills for supporting product managers in developing hardware-related services and contributing to key customer projects.
• Strong leadership and decision-making abilities.
• High level of customer orientation and problem-solving mindset.
• Strong communication skills to liaise with diverse stakeholders, including Product Owners, hardware suppliers, management roles, and controlling teams.
• Fluency in written and spoken English.

You will be working in the European Union to meet our customers' data security and privacy requirements.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.