Manager of Patient-Centred Research

Phastar is a multiple award-winning global biometric Contract Research Organization (CRO) that is accredited as an outstanding company to work for by Best Companies. We partner with pharmaceutical, biotechnology and medical device organizations to provide the expertise and processes to manage and deliver on time, quality biostatistics, programming, data management and data science services. With offices across the UK, US, Germany, Denmark, Kenya, Australia, India, China and Japan, Phastar is the second largest specialized biometrics provider globally, and the largest in the UK.

Our unique approach to data analysis, The Phastar Discipline, has led us to build a reputation for outstanding quality. With this as our core focus, were looking for talented individuals who share our passion for quality and technical expertise to join our team.

WHY PHASTAR

Accredited as an outstanding company to work for, Phastar is committed to employee engagement, workplace satisfaction and ensuring a healthy work-life balance. We offer flexible working, part-time hours, involvement in developing company-wide initiatives, structured training and development plans, and a truly supportive, fun and friendly environment.

Whats more, when you join our team, Phastar will plant a tree in your honour, as one of our Environmental, Social and Governance (ESG) initiatives. So, not only would you get your dream job, youll also be helping to save the planet!

THE ROLE

Work as an Associate Director/ Manager of patient-centered research responsible for supporting clinical trials and healthcare teams by applying high-quality Research Strategies whilst adhering to deliverable timelines. We will be looking for someone to Execute research strategies and evidence-generation plans related to patient experience, preferences, and outcomes in alignment with program-integrated evidence plans (IEPs)and develop Clinical Outcome Assessments. Design and conduct studies to understand patient experience and display Strong collaboration and communication skills, within cross-functional teams, across organisational hierarchies, and across cultural and geographical boundaries. This would include internal and external stakeholders, including national and international congresses and thepublishing of articles in scientific journals.

This position is remote (although can be office-based or hybrid, depending on your location) and will involve occasional travel to events throughout the year.

Responsibilities

RESPONSIBILITIES:

• Execute research strategies and evidence-generation plans related to patient experience, preferences and outcomes in alignment with program integrated evidence plans (IEPs)
• Development, validation, or selection of clinical outcome assessment (COA)
• Design and conduct studies to understand patient experience using mixed-methods, qualitative, or other suitable approaches, within clinical-trials or in real-world settings.
• Foster the consideration and inclusion of key patient experience aspects and related evidence gaps in program Integrated Evidence Plans (IEPs)
• Contribution to the design and implementation of clinical studies (COA aspects), including study design, protocol writing, endpoint definition, data analysis planning, study report development and dissemination is key.
• Contribute to patient engagement activities related to program strategy or clinical studies, including patient advisory boards, panels, or councils.
• Work within a matrix organizational set up, collaborating with colleagues within the Patient-Focused Evidence Team, as well as with a wide range of cross-functional stakeholders.
• Serve as subject matter expert in applying mixed-methods, qualitative, and quantitative research techniques to address key business and research questions related to patient's experience across all drug research, development, and commercialization lifecycle phases.
• Communication of research findings to internal and external stakeholders, including national and international congresses and publishing of articles in scientific journals.
• Maintain awareness of relevant new scientific, methodological, and regulatory developments
• Manage project contracts, budgets, vendor/partner oversight related to evidence generation activities.

Qualifications

SKILLS AND EXPERIENCE REQUIRED:

• MSc/PhD in socio-behavioural sciences or health outcomes measurement e.g., health outcomes research, psychology, behavioural sciences, ethnography, or psychometrics.
• Minimum 5 years of experience working in the patient-centred research field in the life sciences industry, research organizations, academia, or consultancy.
• Demonstrated experience in the development or validation of new COAs, including clinician-reported outcomes (ClinROs), patient-reported outcomes (PROs), observer-reported outcomes (ObsROs), performance outcomes (Perfos), and digital clinical measures.
• Proven conceptual, methodological, and analytical skills.
• Curious, innovative and solution-focused mentality.
• Strong collaboration and communication skills, within cross-functional teams, across organisational hierarchies, and across cultural and geographical boundaries.

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