Offer summary
Qualifications:
Fluent in English and Latvian, 1+ years of OPI/VRI experience, Good knowledge of medical terminology, International certifications in healthcare a plus, High school diploma in native language.Key responsabilities:
- Answer calls and act professionally
- Take notes and adhere to industry vocabulary
- Render messages accurately without alterations
- Provide high-level customer service
- Communicate with team leaders and attend training