Offer summary

Qualifications:

8+ years of experience, 5+ in OFSC, Strong skills in Oracle Field Service Cloud, Knowledge in OFSC setups and configurations, Understanding of Field Service domain/process, Experience with other service technologies is a plus.

Key responsabilities:

Engage with stakeholders to analyze requirements

Deliver Oracle Field Service cloud-based solutions

Facilitate design sessions for solutions

Evaluate options against business needs

Work in a fast-paced environment with diverse teams

Elfonze Technologies is an IT service and consulting firm established in 2021. It started with delivery centers in Bengaluru and Denver, and by the end of its first year, it had a strong focus on Oracle Enterprise Consulting. The following year, the company expanded to Bhubaneswar and introduced an Electronics System Design and Manufacturing (ESDM) vertical. In 2023, Elfonze diversified its product portfolio with innovative solutions and strategic partnerships. It opened a Pune office and launched Connected Supply Chain Services. Key achievements include expansion to four locations, diversification into five verticals, serving over 50 global clients, a 400% growth rate, a strong team of over 200, and high client satisfaction. The founders' century of combined experience in IT and enterprise consulting has been fundamental to Elfonze's success. The company operates in multiple verticals including IT services, consulting, product development, and more, showcasing its adaptability and commitment to excellence.

Job description

This is a remote position.

Required Qualifications:

Candidate must have 8+ years of experience with 5+ years of relevant experience in implementing Oracle Field Service Cloud.

Strong technology skills in Oracle Field Service Cloud.

Working knowledge of OFSC setups including message scenarios, filters, routing, plugins.

Strong domain and process knowledge of Field Service.

Ability to engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution.

Ability to facilitate solution design sessions that evaluate potential design options, and balance business requirements against the program scope and timelines.

Experience in other Service and Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.

Preferred Qualifications:

Oracle Certification in Oracle B2B Service Cloud / Field Service Cloud.

Should have fluent communication skills, must have worked in Client facing roles.