Offer summary
Qualifications:
1-2 years of MAC and PC support experience, Knowledge of MAC and Windows operating systems, Experience with desktop applications, Certifications are a plus, Knowledge of Cisco Phone Systems is a plus.
Key responsabilities:
- Provide phone and remote support for workstation issues
- Troubleshoot and resolve customer system problems
- Perform remote installations of software and upgrades
- Conduct onsite support and installations for clients
- Provide help desk support for end-user issues