Perceived Quality Assessor

Job Description

Fixed Term Contract (18 months)

General: ​

• Perceived Quality is a customer’s initial response of good or poor quality of a product, a gut feel. The perception of quality is influenced by the vehicle's attributes as well as what is important to the customer. The PQ process begins with benchmarking of competitive vehicles to identify positive and negative attributes that impact the customer’s initial impression. The best Executions, Materials & Designs found within the industry are captured and used as the foundation of the PQ requirements and as the basis for the PQ scoring system. The Perceived Quality (PQ) Team reviews and evaluates the Exterior and Interior digital images along with physical properties at each major milestone of a vehicle program for perceived quality attributes. These attributes are related to workmanship, User Experience, value and style . Based on a structured rating method, which includes the competitive set, assessor compiles and presents a complete assessment report to be shared with Product Team Management to guide decisions early on in the development timeline of current and future model programs. ​

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More Specific:​

• Lead segment-specific programs by working closely with Engineering, Vehicle Line Quality Responsible, Vehicle Integration Responsible, Product Design Office, and the Product Teams to set PQ Targets, provide guidance on achieving the target, and provide PQ status for the program to the Model Responsible and full team​
• Performs virtual assessments on new and modified programs (Using cad system - Teamcenter / NX / VisMockup)​
• Perform in person assessments as needed (plant or supplier)​
• Drive issue resolution with escalation process​
• Create GIMS as required​
• Assessors support digital and physical assessments ​
• All non-competitive PQ issues are captured into PQAS (Perceived Quality Assessment System)​
• Attend working level meetings and drive PQ input​
• Review issues with product engineering and management teams

Location(s)

Mostly remote with visits to Toluca to assess vehicles:

CARRETERA MEXICO TOLUCA KM 60.5 ZONA INDUSTRIAL, Toluca, MX-MEX 50000

Requirements

Education/Skill Requirement​

• Bachelor’s Degree in Engineering or equivalent.
• Possess an interest in cars, trends and technology ​
• The ability to work in a high paced environment with a sense of urgency to deliver outputs in a short period of time​
• 95% Remote, available to support local physical reviews (Max 1-4 times a month)​

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Preferred Qualifications: ​

• 5 years+ within the Automotive Industry.
• Experience in one of these areas would be a plus: Manufacturing, Tooling, Design, Release, Program Management ​
• Expertise in planning, prioritizing, and goal setting including the ability to manage multiple projects, determine project urgency, create detailed action plans, and organize schedules, people and tasks​
• Outstanding teamwork, interpersonal and communications skills with the ability to build solid working relationships internally and externally ​
• Must be a high-energy, hands-on individual with strength of convictions - a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others​
• Knowledge of Teamcenter and NX/VisMockup

Employment Type

Temporary