- This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Remote***
This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Technical Business Analyst, you will bring your technical skills to a hospitality company with an award-winning culture. On the Technology Corporate Systems team reporting to the Principal Program Manager, you will play a crucial role in supporting projects that involve data sharing among Hilton's Corporate systems, as well as the design, enhancement, and maintenance of systems for Development and Architecture, Design, and Construction teams.
How We Will Support You
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
- Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
How You Will Make An Impact
Your role is important and below are some of the fundamental job duties that make your work unique.
What Your Day-to-day Will Be Like
- Capturing Requirements: Conduct interviews with business stakeholders to gather and document business requirements, ensuring all needs are accurately captured and addressed.
- Facilitating User Acceptance Testing: Organize and oversee user acceptance testing sessions to ensure that the developed solutions meet the business requirements and are ready for deployment.
- Monitoring API Logs: Regularly monitor API logs to ensure the reliability of data-sharing processes, promptly identifying and resolving any issues that arise.
- Participating in Virtual Meetings: Engage in virtual calls with internal stakeholders and external consultants to discuss project progress, address any issues, and collaborate on solutions.
How You Will Collaborate With Others
- Engaging with Business Stakeholders: Regularly interact with business stakeholders to understand their needs, gather requirements, and provide updates on project progress.
- Working with Development Teams: Partner with Development and AD&C teams to translate business requirements into technical specifications, ensuring that the solutions align with business goals.
- Coordinating with External Consultants: Facilitate communication and collaboration with external consultants to leverage their expertise and ensure that project deliverables meet the highest standards.
- Participating in Cross-Functional Meetings: Join cross-functional meetings to discuss project milestones, address challenges, and brainstorm innovative solutions with colleagues from different departments.
What You Will Take Ownership Of
- Area Program Deployment: Determine which items go into each software development sprint, ensuring that the most critical features and improvements are prioritized.
- User Acceptance Testing (UAT): Facilitate UAT for various programs including Area Program, Project HUB, PCD, Suppliers' Connection, and ACRL, ensuring that all solutions meet business requirements and are ready for deployment.
- Project HUB Data Sharing: Document requirements and coordinate the build for the Project HUB data sharing project, ensuring seamless integration and reliable data exchange.
WHY YOU'LL BE A GREAT FIT
You Have These Minimum Qualifications
- Professional work experience in Technology or related field
- Work experience in hospitality specifically hotel industry experience
- Experience capturing requirements from stakeholders and cross-functional team collaboration
- Travel up to 5%
It Would Be Useful If You Have
- Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
- Three (3)+ years of professional work experience in Technology or related field.
- Experience supporting Restful APIs
- Experience supporting Splunk
- Experience supporting SmartSheets and AirTable
What It Is Like Working For Hilton
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000 - $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
Work Locations
Hilton - Systems Solutions - McLean
Schedule
Full-time
Brand
Hilton Corporate
Shift
Day Job
Job Level
Team Member
Job
Infrastructure Engineering
