Offer summary
Qualifications:
Fluent in English and Mandinka, 1+ years of OPI/VRI experience, Good knowledge of medical terminology, High school diploma in native language, Certifications in healthcare industry preferred.Key responsabilities:
- Answer calls professionally following code of conduct.
- Prepare notes during all calls.
- Accurately render messages without alterations.
- Facilitate communication for Limited English Proficient clients.
- Engage in training and reporting obligations.