Offer summary
Qualifications:
Fluent in English and Native Pulaar, 1+ years OPI/VRI experience, Good knowledge of medical terminology, High school diploma in native language, International certifications are a plus.Key responsabilities:
- Answer calls professionally per code of conduct
- Take notes during calls and use specific vocabulary
- Render messages accurately without changes
- Provide excellent customer service in interpretation
- Complete internal training and communicate with team leader