Job description

Patrique Mercier Recruitment JP invites you to become a crucial part of the team as a Remote Polish Customer Support Representative for a Global Company! This incredible opportunity not only offers a dynamic work environment but also includes a fully paid relocation package to the stunning landscapes of Greece.

In this role, you will provide exceptional customer support to Polish-speaking clients, helping them navigate inquiries and solve issues related to cutting-edge technology products. Enjoy the chance to develop your skills while embracing a new cultural experience. If you are driven, passionate about technology, and eager to help customers, we want to hear from you!

Responsibilities

Deliver outstanding customer service to Polish-speaking customers through phone, email, and chat.
Assist customers with inquiries and provide solutions for technical issues related to products and services.
Document customer interactions and feedback accurately in the CRM system.
Collaborate with team members to improve service quality and customer satisfaction.
Participate in ongoing training to enhance product knowledge and support skills.
Provide constructive feedback to management regarding processes and customer concerns.

Requirements

Fluency in Polish and English, both written and spoken.
Strong communication and customer service skills.
Ability to work effectively in a remote setting.
Problem-solving skills and attention to detail.
No prior experience is required; enthusiasm for learning and helping customers is key.
Team player with a positive attitude.
Willingness to relocate to Greece and embrace a new cultural environment.

Benefits