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Business Development Manager

Remote: 
Hybrid
Contract: 
Full time
Work from: 
Tokyo (JP)

Offer summary

Qualifications:

Desire to contribute to the Japanese travel industry, Excellent business acumen and ethics, Native level Japanese speaker, Daily level English communication skills, Understanding of problem-solving processes.

Key responsabilities:

  • Maintain client relationships and achieve sales goals
  • Conduct sales planning, seminars, and exhibitions
  • Optimize the sales process from negotiation to order
  • Prepare proposals and present to decision makers
  • Liaise with marketing and sales operations teams
TrustYou logo
TrustYou https://www.trustyou.com/
51 - 200 Employees
HQ: Munich
About TrustYou
TrustYou is on a mission to make communication and feedback simpler and more productive. As a subset of communication, feedback is the foundation to build better products, services, and companies. TrustYou helps make guests happy and provides a Guest Experience (GX) Platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: ● Create unlimited opportunities to listen and respond to guests’ needs ● Understand all reviews across the web and make better business decisions ● Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings At TrustYou, our culture continually evolves and is shaped by the people that work here. Every team member has a unique voice that is heard and contributes to TrustYou's success. We are proud of our great teamwork in a remote-first environment offering high flexibility and room for individuality. We breathe an open feedback culture, focusing on continuous improvement and customer excellence. We test, we learn, we improve. At TrustYou, employees build amazing connections, create their own career paths, and continue to grow. You can learn more about our culture by visiting our website careers section or our LinkedIn Life page. We are global. We are multicultural. We are one team with 160+ feedback experts. TrustYou is a remote-first company operating in the US, Europe and Asia with the goal to help companies to succeed with the power of feedback. We make sure that we meet the local and regional requirements of our clients and partners while taking a global approach to our products, mindset, and company vision. Find more information on TrustYou and our GX platform on www.trustyou.com To join our team, visit www.trustyou.com/careers
See more TrustYou offers

Job description

TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights.

TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible.

TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner’s mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Position:  Business Development Manager
Location of the role: Tokyo, Japan (Hybrid)

As a Business Development Manager at TrustYou, you’ll responsible for maintaining a good relationship with the client and achieve your sales goals.


In your role, you are empowered to…
  • Do Sales planning work (discretionary decision making for planning and operation of seminars and exhibitions and alliance planning for new business development).
  • Obtaining leads through participation in seminars and exhibitions.
  • Optimization of the process from initial negotiations to order receipt
  • Preparation of proposal materials and quotations.
  • Building relationships with the person in charge and proposing business improvement.
  • Presentations to decision makers (management to on-site managers are often the decision makers).
  • Liaison with marketing, sales operations team, and other headquarters.

    • You are a perfect fit, if you are… (mandatory)
  • Having a desire to contribute to the Japanese travel industry and society.
  • To have a spirit of challenge and enjoy growing with the company.
  • Talent who is highly interested in innovative business models and technology.
  • Who value communication with team members, proactively engage in open communication, and tolerate differences.
  • Someone with Excellent business acumen, business ethics, and integrity.
  • Able to understand and practice the problem-solving process (What→Where→Why→How)
  • Native level Japanese speaker, with daily level English communication skills (even if English is not your strong point, you must be willing to continue learning English after joining the company)


    • You are ideally someone with… (not mandatory)
  • Previous sales experience in the hotel/travel industry.
  • Previous sales experience in a SaaS business.
  • Particular strength in sales experience selling to large accounts.
  • Business English speaking skills
  • A Master of Business Administration as qualification

    • And most importantly, what's in it for you...
  • Working in a global, highly-motivated and collaborative team 
  • Flexible working hours allowing you the freedom to shape your work-life-balance
  • Remote-friendly environment and budget for home office equipment 
  • On-going career development, training and coaching
  • Celebrate in style at our team events (in-person and virtually) 
  • Social benefits and perks based on location 
  • Annual global team event (travel to Europe to meet with teams working around the world, in 2023 in Barcelona)

    • Why TrustYou?

    Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

    P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

    If you are excited about this opportunity, join us! We look forward to your application and getting to know you.

    Required profile

    Experience

    Industry :
    Hospitality: Hotels, Restaurants & Leisure
    Spoken language(s):
    EnglishJapaneseEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Presentation TrainingSales DevelopmentEffective CommunicationLead GenerationBusiness EnglishSales PlanningLanguage ArtsProposal Development

    Other Skills

    • Business Acumen
    • Business Ethics
    • Problem Solving
    • Business Administration
    • Verbal Communication Skills
    • Adaptability
    • Innovation
    • Personal Integrity
    • Teamwork
    • Relationship Building
    Are you interested?

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