Tax Filing Analyst - Virtual

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Oversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines. Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries. 

As Tax Filing Analyst duties include, but are not limited to, the following:

• First point of contact in Tax Filing for clients and client teams 
• Liaison with Client and Payroll Client teams - for items including but not limited to – (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission
• Facilitate client meetings
• Educate clients and provide subject matter expertise for payroll tax filing
• Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
• Approve checklists – work checklist queue
• Coordinate testing for updated interfaces
• Variance analysis control point when issue needs escalation or analysis
• Review EFT setup to make sure all deposits set up for EFT payment where possible
• Monitor and communicate “Applied for” statuses to the client
• Communicate penalty and interest report to clients
• Respond timely to inquiries from Client/Payroll teams – represent TFSS in meetings
• Support and provide timely research on compliance and regulatory issues. Escalates when additional support is needed.
• Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management
• Recognize need for process improvement and communicate to management; Support any process improvements/changes
• Respond to client communications and escalate to Operation Services Manger when needed
• Meet periodically with Operation Services Manager and report metrics and any delivery issues

Responsibilities may also include the following:

• Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state and federal payroll tax returns.
• Responsible for calculation P&I and abatement letter request
• Research and resolve payroll tax notices in a timely manner
• Responsible for peer review audits of closed agency notices and amended returns
• Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends and root cause analysis.
• Process lead focused on Agency Relations processes
• Responsible for identification of issues; drive change for related improvements
• Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
• Support offshoring initiatives
• Support formal internal and external audits
• Support and provide investigation on regulatory and compliance issues
• Properly research agency notices and document SOP defect
• Support testing and maintenance of tax filing software - MasterTax
• Work and support new implementation of new clients
• Identifies and implements process improvements

Requirements:

• Payroll or Payroll Tax Experience - (2-3) years (Tax Experience Preferred)
• Analytical and problem solving skills
• Basic understanding of payroll, tax, accounting project management and/or related subject matter desired
• Basic understanding of regulatory and legislative guidelines desired.
• Ability to work under tight deadlines managing multiple tasks
• Excellent work ethic
• Team player with ability to coordinate effort
• Strong computer skills with current technical knowledge
• Demonstrated strong verbal & written communication skills required
• Proficiency in Excel is required, advanced beginner i.e. pivot tables 

Education:

• Bachelor's Degree or equivalent work experience preferred.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.