Provides technical consulting services within established budgets and time frames to various clients. Services include surveys, report writing and account interaction and limited code or regulatory interpretation. Adheres to all corporate policies and procedures.
ESSENTIAL FUNCTIONS:
- Conducts Loss Control Surveys for prospects and clients
- Prepared reports using established formats
- Can serve as an Account Consultant
- Participates on Account Service Teams
- Assures adherence to service quality levels at all times
- Meets client services time frames and established budgets
- Maintains client satisfaction
- Participates in development and presentation of selected proposals, stewardship reports and client meetings
- May support sales and marketing efforts directly under supervision of the Sales/Marketing staff.
- Client satisfaction and contract retention
- Maintain service capabilities in all core services within assigned jurisdiction
- Chemical plant occupancy. Account Engineering experience would also be a benefit, but it not required.
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrated ability to work independently and in a team environment;
- Demonstrated, excellent oral and written communication skills;
- Self-starter with a positive outlook and motivated attitude;
- Technically competent to discuss all core services with at least one area of specialized expertise
- Must be able to communicate on a like level with risk management personnel;
- General office equipment; telephone, personal computer, printer, copier, scanner and other communication tools.
EDUCATION/EXPERIENCE:
- Four-year college degree or five plus years of similar professional experience
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:
- Frequently lifts, carries or otherwise moves and positions objects (i.e., IR cameras) weighing up to 50 pounds;
- Typically bends, stoops, crouches, crawls on a regular basis to view settings on machinery and/or inspect facilities;
- Must be able to climb ladders of upwards to three stores tall or more, open hatches which may be painted shut or are corroded, physically dislodge corroded or affected parts, requiring pushing, pulling and straining, traverse catwalks, constantly move above clients’ work sites to gather information for survey reports.
- While performing the duties of this job, the employee is occasionally required to, walk, stoop, kneel, crouch, or crawl, reach with hands and arms; always requires employee to sit, talk or hear, and use hands to finger, handle or feel. Position requires close vision.
- Ability and willingness to communicate frequently if required by telephone, fax and email and other communication tools to ensure that the organization’s business is completed effectively and in a timely manner.
- The noise level is moderate.
- Domestic and/or some international travel may be required.
Additional information
Equal Opportunity Employer – Disability and Veteran
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following: Labor Law 2024
