Broker Support Specialist

As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated professionals to join our mission to provide exceptional customer experiences to Canadians.

At Max, we offer the opportunity to:

• Join an energetic and rapidly growing team, with excellent flexibility & benefits
• Create real impact through integration of your expertise into the broker growth process
• Use industry leading technology to deliver the best possible experiences to our broker partners

JOB SUMMARY:

Max Insurance is looking for an enthusiastic and results driven Broker Support Specialist to actively manage and grow relationships within our existing broker network.

JOB RESPONSIBILITIES:

• Engage with brokers to encourage brokers to endorse Max Insurance as the insurer of choice to their customers
• Facilitate broker trainings to drive engagement with our broker partners
• Maintain relationships with our existing network of brokers through regular communication, sharing of resources, and effective management of escalations
• Use previous experience as a broker to understand and predict the needs of our broker partners
• Collaborate with the underwriting and claims departments to share insights and market intelligence regarding broker expectations

QUALIFICATIONS:

• 5 years of experience working in the Property & Casualty insurance industry, preferably as an insurance broker
• Strong networking skills, with the ability to generate new broker pipelines within designated region
• Demonstrated ability to influence and negotiate with stakeholders
• Excellent oral and written communication skills

WHY JOIN OUR TEAM?

• Health Care and Wellness: Comprehensive benefits with additional health care spending allowances
• Educational Growth: Support for lifelong learning for those looking to accelerate their career
• Tools for Success: A full suite of state-of-the-art Mac products
• Meeting-Free Focus: Maintain dedicated time to thoughtfully navigate the most important deliverables
• Paid Volunteer Hours: Promote community involvement by supporting what matters most to you
• Flexible Hours: Healthy personal-professional balance to best support life’s demands

OUR CULTURE & VALUES:

With roots dating back to 1866, Max’s culture and values are critical to who we are and what we want to achieve.

• Family comes first: Max strives to promote and support a healthy work-life balance for employees and to be flexible & adaptive in their time of need. Staff must feel safe to drop everything if a family emergency comes up.
• Flat Structure: All team members are treated equally and are expected and encouraged to have a voice. We encourage an environment where leaders seek out new perspectives from all, irrespective of their roles or responsibilities.
• Better Together: We operate as a united front to overcome challenges. No one person has all the answers, and we understand that people work better together.
• Always Improving: We must never be satisfied with the current state of our culture. There is always room for improvement. Our team always needs to go above and beyond to help each other achieve success. This is done selflessly in the interest of raising our team as a community.

Max Insurance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.