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Student Success Coach - PST Hours

Remote: 
Full Remote
Contract: 
Salary: 
48 - 48K yearly
Experience: 
Entry-level / graduate
Work from: 
California (USA), United States

Offer summary

Qualifications:

Bachelor's Degree in relevant field required, Experience in counseling or coaching required, Masters Degree Preferred, High-level of professional communication skills, Strong organizational and time management skills.

Key responsabilities:

  • Advocate for student success during academic lifecycle
  • Proactively contact students via multiple channels
  • Use coaching tools to foster student development
  • Coordinate with faculty and staff to aid retention
  • Report on student retention and lead meetings
Unitek Learning logo
Unitek Learning Education SME https://www.uniteklearning.com/
501 - 1000 Employees
See more Unitek Learning offers

Job description

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description

The Student Success Coach – Workforce Development serves as an advocate for student success throughout the academic lifecycle for students enrolled in Workforce Development programs, and actively coaches students from the point of enrollment to graduation. They must demonstrate a high level of integrity and commitment to student success planning and advising remotely. The Student Success Coach serves the institution as a student liaison and collaborates with all departments to promote a positive, student-centered experience. To execute the functions of this role well, they must be able to communicate professionally and respectfully with students, internal stakeholders, and all other members of the college community with regularity. The Student Success Coach must embrace and promote a diverse work and learning environment. They must also facilitate collaboration and teamwork across the institution to support student success at all levels.

Please note: This role may require a flexible schedule that varies to include Saturdays and evening times to meet campus and department needs.

  • Contact students regularly and proactively through virtual meetings, phone, text, and email to provide support through tools, resources, services, encouragement, positive reinforcement, and student accountability to ensure smooth transition into the program and throughout the lifecycle of student.
  • Use student information systems, customer relationship management systems and reporting for timely completion of tasks and to document outreach.
  • Utilizes motivational interviewing techniques and other coaching tools to help students identify ways they can be successful in school, strengthen their academic skills, and coping skills. Demonstrates expertise in coaching individuals to make positive change.
  • Seeks to resolve concerns or issues promptly and escalate appropriately.
  • Deliver virtual events to support student success.
  • Act as a programmatic expert for assigned programs to include all student facing policies and procedures, program and course information, resources available to students, admissions, matriculation and graduation requirements, program certifications/tests, career options, organizational structure, etc.
  • Demonstrate knowledge of policy, procedures, and accreditation requirements to support student success and compliance within programs.
  • Foster relationships with staff and faculty to support student success and retention.
  • Work closely with Director of Nursing Academic Services to identify at-risk students and provide necessary support.
  • Collaborate with NCLEX Success Specialist to foster student success and help prepare students for NCLEX success.
  • Report on student population with regard to attrition and retention, lead weekly retention meetings, and participate in other meetings as required. Complete training required to perform job functions, including meeting the minimum annually required training hours.
  • Recommend support resources and policies and procedures to help the student population succeed.
  • Assist the Associate Director of Student Succes –WFD in developing resources, policies and processes that support student success.
  • Handle and document confidential student information in a professional manner and in compliance with FERPA regulations.
  • Other duties as assigned.

Key Indicators of Success:

  • Meets or exceeds the accrediting body retention standards for the assigned student population by executing tasks and collaborating with staff and faculty.
  • Provide compliant documentation demonstrating that assigned students are receiving academic, student, and professional guidance throughout the lifecycle of program.
  • Meets department/vertical engagement goals with assigned student population.

Starting at $25/hr

Qualifications
  • Minimum of a Bachelor's Degree in Social Work, Counseling, Health & Wellness Coaching, psychology, Student Advising or its equivalent.
  • Masters Degree Preferred.
  • Experience in counseling, coaching, interviewing, development, education, or related field required.
  • Demonstrate high-level of professional and customer-centric communication skills.
  • Demonstrate high-level of integrity and strong work ethic.
  • Excellent organizational and time management skills.
  • Strong computer skills and comfort with technology.
  • Adaptive to change and able to learn new skills quickly.

Additional Information

We Offer:

  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Customer Service
  • Teamwork
  • Time Management
  • Adaptability
  • Personal Integrity
  • Verbal Communication Skills
  • Coaching
  • Technical Acumen
  • Organizational Skills

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