Offer summary

Qualifications:

Fluency in Dutch and English, Prior customer service experience, Comfort with electronic products, Strong communication skills, Ability to work in fast-paced environment.

Key responsabilities:

Provide customer service via multiple channels

Resolve client inquiries regarding electronics

Maintain product knowledge

Document interactions in CRM system

Collaborate with team to improve service

Job description

Join Patrique Mercier Recruitment JP in an exciting DUTCH Speaking Customer Service Role with a prominent Electronic Brand, and elevate your career in the picturesque setting of Greece!

This unique opportunity provides you not only the chance to work with a leading brand but also includes a fully paid relocation package to ensure a smooth transition to your new lifestyle. In this customer-centric role, you will assist Dutch-speaking clients by addressing inquiries and providing solutions, all while immersing yourself in the vibrant culture and stunning landscapes of Greece. If you have a passion for electronics and a dedication to customer satisfaction, we invite you to become part of our dynamic team!

Key Responsibilities

Deliver exceptional customer service to Dutch-speaking clients through various channels, including phone, email, and chat.
Effectively address client inquiries and resolve issues related to electronic products.
Maintain comprehensive knowledge of the brand's products and services.
Document customer interactions accurately in the CRM system for ongoing support.
Work collaboratively with team members to enhance service quality and identify areas for improvement.
Participate in regular training sessions to stay up-to-date with product offerings and service techniques.
Contribute positively to team dynamics and uphold a high standard of professionalism.

Requirements

Fluency in Dutch and English, both spoken and written.
Strong communication skills and a genuine passion for customer service.
Prior experience in a customer service role, preferably in the electronics sector, is advantageous.
Ability to handle inquiries and resolve issues in a fast-paced environment.
Team-oriented with a collaborative approach.
Willingness to embrace new challenges and relocate to Greece.
Technical aptitude and comfort with electronic products.

Benefits