BI Operations Engineer

Mobica | Be Extraordinary_  

Mobica helps businesses build pioneering experiences for their customers. Headquartered in Manchester UK with offices across Europe and US, we partner with businesses across multiple industries - from aerospace to finance and semiconductors to automotive - providing them with access to incredible talent and engineering expertise across the entire technology stack

Mobica Way

• Well-known Clients and Projects focused on the Technologies of Tomorrow - our work is already all around you. Almost all of our long term customers are instantly recognisable global brands developing some of the most interesting products and services you are using today and will use in the future. Our expertly crafted software underpins many of today’s amazing customer experiences. When you join us, you'll be both challenged and supported, and you'll be a part of something extraordinary. 
• Empowered Mobicans driving their own careers – we empower our people to develop their skills and move forward in their careers. Our people are treated like partners, are encouraged to share knowledge and push the boundaries. We are there to help you with the opportunities to advance, learn and grow.
• Ideas are prioritised over Hierarchy and Biases - in Mobica you are listened to and valued. We are building open communication and a safe environment. We've made it our mission to create a working environment where all team members feel welcome, protected from discrimination and have access to equal opportunities. 

• We believe that employees should be happy – Mobica is a place where talented minds are recognised, nurtured and valued. We are early adopters of the hybrid working practices, you define the way where you work more productive - at home or in the office - we will create the environment for that. In addition to the competitive salary you are getting access to a range of virtual, offline and on-site events and platforms where you can learn, brainstorm, challenge, express yourself or simply have some fun and get new friends.  Fruit and snacks are in the office to make your mood good. 

We are seeking a skilled BI Operations Engineer with a passion for infrastructure management and platform support. You will be part of a collaborative team responsible for maintaining and optimizing business intelligence platforms. If you thrive in an environment where you work on server maintenance, infrastructure as a code, and backend operations, this role is for you. This position is remote in Poland.

What You’ll Do:

• Manage and support backend side of Business Intelligence (BI) platforms, like: Tableau, Power BI, Alteryx, or IBM Cognos Analytics.
• Maintain and troubleshoot network services, server processes, and platform configurations.
• Collaborate with the AWS infrastructure team for Windows and OS-level platform patching, upgrades, and performance tuning.
• Analyze platform usage data to create pipelines and dashboards that improve performance and user experience.
• Automate maintenance processes, platform observability, and user onboarding/offboarding.
• Stay current with platform updates and security measures to ensure optimal performance.
• Provide operational support, ensuring continuity of services across global users.
• Assist with migrating and converting user reports and dashboard content between BI platforms.
• Conduct workshops and training sessions to empower users and enhance platform adoption.

This is an opportunity to work in a dynamic and supportive team, where your expertise will help drive the stability and growth of critical platforms. With a focus on innovation and technical excellence, you will be at the forefront of backend support for enterprise-level business intelligence solutions.

• Proven experience working with top BI and data visualization platforms (e.g., Tableau, Power BI, Alteryx or IBM Cognos).
• Strong background in infrastructure as a code, server maintenance, and platform performance optimization.
• Ability to collaborate with cross-functional teams, especially around AWS infrastructure, to deliver seamless platform upgrades and troubleshooting.
• Strong analytical skills for data extraction and the creation of pipelines to enhance platform functionality.
• Excellent communication skills for interacting with technical and non-technical users.
• A proactive approach to automating repetitive processes, improving platform observability, and maintaining security standards.

We offer

• Competitive salary package
• Flexible working hours
• Opportunity to work from home
• Training and mentoring programs
• Ability to advance your technology skills
• Variety of projects with the cutting edge technologies at the core
• Private medical care and life insurance

Diversity and Inclusion Statement

We aim to recruit, develop and retain the most talented people we can find, from a range of backgrounds and cultures. Inclusivity and equality are cornerstones of our Mobica community and a big part of what makes us so brilliant to work with. Here, dedication and performance are valued and rewarded regardless of nationality, gender, age, religious beliefs or other personal characteristics. Here, diversity is celebrated and everyone belongs.

“The benefits of having a diverse workforce from different backgrounds, recruited and developed only on the basis of ability, is a core personal belief for me - so I join with other members of Mobica’s leadership in promoting a commitment to recognise equal opportunities and rights for our talented individuals. Every Mobican can expect to be treated with dignity and respect regardless of personal characteristics or beliefs.”

Gary Butters
CEO

Mobica | Be Extraordinary_

Join the visionaries - Be Extraordinary