Offer summary
Qualifications:
Bachelor's degree preferred., 1-2 years of related experience., Experience with customer software issues., Knowledge of medical practice or EMR., Basic knowledge of Apple platforms..Key responsabilities:
- Provide exceptional client support and service.
- Document and resolve client needs and issues.
- Collaborate across teams to solve problems.
- Establish procedures for client satisfaction.
- Replicate and document issues for escalation.