Operations Project Manager (Remote)

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Division:

Med Planet has joined the M3 Group in 2023 and is offering full service for Market Research in France. The range of offers includes custom recruitment, panel recruitment, moderation, analysis and report writing.

Med Planet is known for its expertise of the French market and is proud to claim 25 years of experience and success in a very competitive environment.

Med Planet also offers language services such as translation in 5 languages and progressively, transcripts and interpreters in all 5 languages.

Role Mission:

The mission of the Operations Project Manager - Post Merger Integrations is to be a communication and relationship liaison between MedPlanet and other business units that are part of the M3 Group. The Operations Project Manager - Post Merger Integrations is responsible for managing the business synergies created between MedPlanet and the M3 Group, ensuring excellent internal client service, facilitating communication and collaboration between the MedPlanet and the M3 Group and driving business growth for MedPlanet business unit.

Essential Duties and Responsibilities (overall summary of the role):

Including, but not limited to the following

• Identification of the synergies for qualitative and quantitative market research projects
  • Analysis of current practices in all M3 group business unite and identification of synergy opportunities
  • Price and cost analysis to create internal business strategies
• Development of partnerships between the M3 Group business units and Med Planet teams for qualitative and quantitative market research projects
  • Liaison between M3 Group operational staff and MedPlanet to ensure synergy processes are followed
  • Closely monitor and report performance of agreed synergies providing suggestions for improvement
• Qualitative and quantitative market research project delivery
  • Collaborate with M3 Group operational staff to ensure market research projects and services run by MedPlanet meet expectations in terms of quality, budget and timelines
  • Be the direct point of contact from MedPlanet for project management and service delivery to the M3 Group, ensuring projects commissioned to MedPlanet completed in accordance to agreed specs
  • Ensure project updates are delivered within given communication timelines, outlining actions taken and solutions for when projects are off track
• Consolidation of partnership with MedPlanet for translations, transcripts and interpreters
  • • • Monitoring of the progress of the volume of translations commissioned to Med Planet
      • Maintain close contact with M3 Group operational staff to ensure process adherence on translation services utilisation

• Comply with M3’s operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3 policies

Education and Training Required:

Bachelor’s Degree or equivalent work experience

Minimum Experience: 

Must have 2 years’ experience in market research project management, preferably in healthcare

Knowledge, Skill, Ability:

• Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
• Able to work well meet deadlines and under pressure.
• Have exceptional written and verbal communication skills.
• Have strong Microsoft Office skills including Excel, Outlook, and Word.
• have well-developed analytical and problem-solving skills.
• Have the ability to work autonomously and in a team environment to successfully meet departmental objectives.
• Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

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