Offer summary
Qualifications:
15+ years of related work experience OR advanced degree with 10+ years' experience, At least 7 years in technical roles within APAC markets, Experience working with the ServiceNow Platform, Understanding enterprise customer business objectives, Ability to travel up to 30% of the time.
Key responsabilities:
- Design solutions to overcome customer obstacles
- Coordinate engagements across multiple teams
- Create optimization and adoption plans for customers
- Formulate action plans to improve customer satisfaction