Manager - Provider Relations (Georgia)

Description

• Experienced in healthcare, provider engagement, Medicare, Commercial and Medi-Cal managed care systems
• Relentlessly resourceful. You enjoy taking ownership and can get things done without excuses. You are resilient, detail-oriented, and truly believe that no task is beneath you
• Possess strong organizational skills, plans daily activities, and demonstrate initiative with minimal supervision to complete projects
• Comfortable with ambiguity and biased towards action. You enjoy thinking about complex and ambiguous problems and can execute consistently and add compounding value
• Comfortable working in a fast-paced environment
• Strong priority management, work independently, effectively manage time and resources

• Routine visits to providers in assigned territory to develop a trusted relationship and maintain open lines of communication between AstranaCare Texas and providers 
• Conduct provider onboarding, orientation, and ongoing educational training throughout the year to ensure providers remain compliant with state, federal regulations and company policies and procedures 
• Collaborate with other departments to ensure provider inquiries are resolved in a timely and effective manner 
• Develop and implement strategies for retention, growth, and marketing within assigned territories 
• Detailed reporting of provider visits, inquiries, trainings, and growth opportunities 
• Must be able to problem solve and identify ways to address provider issues timely and effectively 
• Must be able to travel frequently to assigned service area. 
• Other duties assigned by department Manager

• Bachelor’s degree or equivalent years of experience preferred
• 2-3 years experience in provider network scope of services
• Strong understanding of Managed Care Operations
• Minimum of 2 years' customer service, provider services or relevant work experience in a healthcare setting
• Excellent written and verbal communication skills
• Proficient computer skills and Microsoft Office programs (i.e., Outlook, Excel, Word, and PowerPoint) 

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

• Our organization follows a hybrid work structure where the expectation is to work in the field and at home on a weekly basis.
• This position is a field representative position and requires traveling depending on assignments or projects. This could be 2-3 times per week, and also requires monthly visits to provider offices.
• Occasionally required to work overtime and /or during the weekend
• The total compensation target pay range for this role is $70,000 - $90,000 annually. This salary range represents our national target range for this role.