Offer summary
Qualifications:
Bilingual in English and Spanish, Bachelor's Degree or equivalent preferred, 1-3 years in customer service or technical support, Proficient in HubSpot, Excel, Word, Zoom, Strong understanding of customer experience.Key responsabilities:
- Conduct device set-up and training via Zoom
- Evaluate device competencies for clinical evaluation
- Customize devices based on client needs
- Document customer interactions in CRM system
- Provide feedback to Consumer Business Team