Inside Sales Representative

Our client is seeking an experienced and motivated Inside Sales Representative with a strong background in wholesale and freight forwarding, specifically within the LATAM region. The ideal candidate will have a proven track record in sales, a deep understanding of the logistics and supply chain industry, and the ability to manage and grow relationships with key customers across Latin America.

Location:

Fully remote (Work from home), 9 AM - 6 PM EST

Key Responsibilities:

• Sales and Business Development:

  • Identify and develop new business opportunities within the LATAM region, focusing on wholesale and freight forwarding customers.

  • Maintain and grow relationships with existing clients, ensuring customer satisfaction and repeat business.

  • Collaborate with cross-functional teams to tailor solutions that meet customer needs.

  • Prepare and present sales proposals, pricing, and contract negotiations.

• Customer Relationship Management:

  • Serve as the primary point of contact for LATAM wholesale and freight forwarding clients.

  • Provide excellent customer service by understanding and addressing customer needs, resolving issues, and maintaining strong communication.

  • Regularly follow up on customer orders, inquiries, and requests.

What Success Looks Like:

• Increased Revenue Growth: Achieve and exceed quarterly and annual sales targets by securing new business and expanding relationships with existing clients.

• Client Retention: Maintain high customer retention rates by delivering exceptional service and regularly engaging with clients to ensure their satisfaction.

• Effective Cross-functional Collaboration: Work seamlessly with marketing, operations, and logistics teams to deliver customized solutions that meet the unique needs of LATAM customers.

• Market Expansion: Successfully penetrate new markets in the LATAM region, increasing the company’s presence and establishing strong client partnerships in key areas.

• Customer Feedback: Receive positive feedback from clients regarding response times, communication, and issue resolution.

• Efficiency in Sales Process: Demonstrate effective management of the sales pipeline through timely follow-ups, accurate forecasting, and closing deals within the expected time frame.

Qualifications:

• Bachelor’s degree in Business, Marketing, International Trade, or a related field.

• Minimum of 3 years of experience in sales, particularly in wholesale and freight forwarding within the LATAM region.

• Deep understanding of the logistics and supply chain industry, particularly in the context of wholesale and international shipping.

• Proven ability to build and maintain strong client relationships with key decision-makers.

• Excellent communication, negotiation, and presentation skills.

• Fluent in both English and Spanish (bilingual proficiency required).

• Experience using CRM software (e.g., Salesforce) and other sales-related tools.

• Ability to work independently in a fast-paced, target-driven environment.

• Strong organizational and time management skills, with attention to detail.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets