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Spannende functie als externe Nederlandse klantenservicemedewerker

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and English, Strong customer service skills, Advanced knowledge of technical support advantage, Previous experience in customer service or sales is a plus, Ability to work under pressure.

Key responsabilities:

  • Provide exceptional customer service through various channels
  • Handle inquiries, troubleshoot issues, and ensure satisfaction
  • Promote products and drive sales
  • Document interactions in CRM for improvement
  • Collaborate with colleagues and participate in training
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Embark on an exciting adventure with Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Representative for a Dutch Company in beautiful Greece!

This role offers the unique opportunity to work in a stunning location while enjoying a fully paid relocation package. You will work remotely from your place in Greece after a paid training by the Company. You will provide exceptional customer service to Dutch-speaking clients, addressing inquiries and resolving issues with professionalism and care. If you have a passion for helping others and a strong command of the Dutch language, this position is perfect for you! Join us and make a positive impact in the lives of our customers while experiencing a vibrant new culture.

Responsibilities
  • Provide top-notch customer service to Dutch-speaking clients through various communication channels.
  • Handle customer inquiries, troubleshoot issues, and ensure overall satisfaction.
  • Promote products and services effectively to drive sales and achieve company goals.
  • Document customer interactions carefully in the CRM for ongoing improvement.
  • Collaborate with colleagues to enhance team performance and customer experience.
  • Participate in training sessions to stay informed about products and service techniques.

Requirements

  • Fluent in Dutch and English (both written and spoken).
  • Strong customer service skills and a passion for assisting others.
  • Advanced Knowledge of Technical Support is an advantage.
  • Previous experience in customer service or sales roles is a plus.
  • Ability to work well under pressure and adapt to different customer needs.
  • Effective problem solver with a keen attention to detail.
  • A collaborative team player who can also work independently.
  • Willingness to relocate and embrace a new culture in an international setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Remote Work
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Adaptability
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills

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