Offer summary
Qualifications:
Fluent in Dutch and English, Excellent communication skills focused on customer satisfaction, Experience in customer service is a plus, Proactive, positive attitude with problem-solving skills, Ability to work in fast-paced environment.
Key responsabilities:
- Assist customers via phone, email, and chat
- Ensure excellent customer satisfaction by answering inquiries
- Build product knowledge for effective support
- Document customer interactions in CRM system
- Contribute to team meetings and training sessions