Offer summary
Qualifications:
Customer Service experience in retail or hospitality, Proficiency with Microsoft Office products, High School diploma or equivalent, college degree preferred, Bilingual skills (especially Spanish) are a plus.
Key responsabilities:
- Answer customer inquiries via calls, emails, and chats
- Quickly resolve issues regarding orders and deliveries
- Assist customers in placing and modifying orders
- Document interactions effectively in the CRM system
- Relay customer feedback to improve services